A modern self-service web platform dedicated for the external client. The customer portal is a structured communication channel linked to system for handling processes in the organization. The portal offers comprehensive customer service:
- access to information related to the signed contracts and insurance policies
- distribution of documents
- on-line applications
- on-line payments
- sale of products
- soft debt collection
- remarketing
The portal integrated with the Document Generator enables automatic and immediate electronic and paper delivery of documents to customers (invoices, reminders, notes, transactional and advertising e-mails, registered and regular letters). Account management, marketing campaigns, sending documents, reporting etc. is possible thanks to an administrative portal dedicated to your employees.
Business benefits:
- Unlimited comprehensive customer service
- Additional channel of communication with the client
- Increasing the quality of customer service
- Reducing customer service operating costs